When you use RocDoc we will collect information about you for identification purposes. We will need to record basic information such as your name and date of birth. This is so we and other people involved in your care can successfully identify you. We will also ask for your phone number and address. This is so we can contact you if we need to.
We will also need to collect information about your health. The clinician (e.g. Doctor, Nurse, Practitioner) will be the person who will seek this during your consultation. They may also record other information not directly related to your health but information that will assist in your health treatment or information used for preventative health.
Information such as gender, marital status, number of children you have, your nationality, your employment status, religion, family health issues; they all may be recorded by the clinician and / or administrative staff of RocDoc. Our policy is only to collect and record information about you that
helps in your treatment.
Every patient of ours has their own dedicated health file. This file is computerised and stored on Clanwilliam Health (Socrates) software which is a specialist type of software designed for General Practitioners use. For anyone to access your file they need a unique name and password.
Your personal data will only be used for the treatment of your health care. It will not be passed onto any third parties unless you tell us to do so or we are required to do so by law or a court order. We will always seek your written consent to recording, storing and accessing your personal details.
Under data protection legislation you have enhanced rights. You have the right to request from RocDoc:
• Access to and the correction or deletion of your data
• The restrictions of the processing of your personal data
• You can object in general to the processing
• You also have the right to have your data transferred to another organisation or person in a format that they will be able to easily access and understand
Your file will be retained for a period of a minimum of eight years following your last visit.
RocDoc’s Data Protection Officer is Anna Rock and she can be contacted via email on email@example.com if you would like to discuss, or give instruction on, our processing of your personal data.
If you are not happy the way we manage your personal data you have the right to lodge a complaint with the Irish Data Protection Commission who can be reached on LoCall 1890 25 22 31.