Minor Emergency Department

Department Page

Details

Alongside our GP clinic we also have our Minor Emergency Department which is designed for minor illnesses and injuries.  This facility was set up due to the locality of RocDoc being based within a community where transport times to hospital are significant and ambulance stations are not based within the immediate area. Â

Within RocDoc we have a reception area, main waiting area, children’s waiting room, private consultation rooms, paediatric consultation rooms, adult consultation rooms, resus bays, meeting rooms and also the ability to purchase some medications and over the counter items (e.g. local honey, paracetamol, ibuprofen, children’s paracetamol and ibuprofen, etc.)

Some of the illnesses / injuries that we CAN see are (for a full list please see below):

  • Wound closures (suturing, glue, steri strips)
  • Burns and scalds
  • Tetanus matters
  • Minor head injuries
  • Nebulisers
  • Blood tests
  • Panic attacks
  • Ear, nose and throat infections
  • Insect and animal bites
  • Dressing care
  • Cellulitis (skin infections)
  • Rashes
  • Allergies and hay fever
  • Soft tissue injuries (sprains, strains, dislocations, etc.)
  • Back pain

RocDoc is prepared to deal with major injuries and illness also until such time as the ambulance service arrives, we are not however in the position to manage these patients fully or on an ongoing basis.  We also have the ability to treat serious patients on a short term life saving basis whilst the ambulance is en route to our location. Please remember that we cannot provide ongoing care for such patients as these types of patients need to be treated in specialised hospitals and would be conveyed off site to a hospital that specialised as such so that they can receive the best possible and appropriate care.  If you are in a situation such as this please call 999 or 112 and request an ambulance immediately.

If you are unsure if we can facilitate you then please contact us on 01 8351 444 and we are more than happy to advise you directly on suitability of referral.

Department's Services

No, you don’t need to make an appointment as we do accept walk in patients.  However, we always advise that people call us prior to just arriving to check availability as we can get very busy and any appointments already booked will take priority over any walk in patients.  We don’t really like people to be waiting for prolonged periods in the waiting area so calling first will ensure that this doesn’t happen as we can let you know when we can get you an appointment.  Please be aware that if you don’t contact us to check availability that if we have no availability there may be a while before you can be seen and we do try to ensure that patients are seen as soon as possible in all instances.

Please note that this list is not exhaustive and we also offer Specialist Clinics.

Soft tissue injuries (sprains / strains / dislocations)
Back pain
Wound closure – suture / glue /steri strip – for wounds
Burns and scalds
Tetanus
Insect and animal bites
Dressing care
Cellulitis (skin infections)
Viral / fungal skin infections (thrush, nail infections, etc.)
Rashes
Allergies and hay fever
Urinary tract infections (water infections)
Diarrhoea and vomiting
Abdominal pain
Constipation
Respiratory tract infections (flu like symptoms)
Ears, nose and throat infections

Ear syringing
Emergency contraceptive (morning after pill)
Retained objects – sexual health
STD health screening and advice
Pregnancy testing
Minor breast / testicular pain or abnormality
Minor eye injuries (conjunctivitis, styes, superficial foreign bodies)
Minor head injuries
Asthma
Health checks
Blood tests
Headaches / dizziness / vertigo
Panic attacks
Employee / insurance medicals

Chest paints (emergency cardiac conditions, heart attack)

Emergency cerebral events (strokes, seizures, TIAs)

Severe trauma

Seizures

Reduced level of consciousness

Any life threatening injury / illness that will require admittance

Testimonials

  • Went to rocdoc in Ashbourne tonight as can’t find a GP that does late surgery hoes for working people. I have to say it was the most pleasent experience ever. Service and manner was outstanding. Can’t recommend it enough. Nathan and Dave looked after me. Couldn’t ask for a better service
  • Thank you for gluing my daughters leg back together today. I wasn’t sure that it warranted getting seen to, but I am very glad I brought her down. And she is thrilled with her bravery cert, she can’t wait to show her class tomorrow
  • Hi. I had the misfortune of having to use the RocDoc service as my son burnt his arm. However, it was a great service, they were great with him, plenty of distractions to keep his mind off where he was (or why) and a lolly for his troubles as he was leaving!! It’s great having the service so close, saves a trip to *****!